What Data Do We Collect & Why Is It Collected?

Site Visitation Tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

Our Blog

Should you choose to add a comment to any posts that we have published on our blog, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third party data processors detailed below. Only your name will be shown on the public-facing website.

Your comment and its associated personal data will remain on this site until we see fit to either
1. remove the comment or
2. remove the blog post.

Should you wish to have the comment and its associated personal data deleted, please email us here using the email address that you commented with.

If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.

NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

Contact Forms and Email Links

Should you choose to contact us using the contact form on our Contact Us page or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0.

Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

How We Store This Data

if you submit a comment to a blog post published on this website some personal information will be stored within this website’s database. This is currently the only occasion where personal data will be stored on this website. This data is currently stored in an identifiable fashion; a limitation of the content management system that this website is built on (WordPress).

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement.

We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to.

Who will your data be shared with?

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation. This third party is based in the USA and is EU-U.S Privacy Shield compliant.

Google (Privacy policy)

About Cookies

Cookies are information packets sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date. Our website uses session cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the following cookies on our website:

GOOGLE COOKIES – _UTMA, _UTMB, _UTMC, _UTMZ

leavalleylofts.com uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy/. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

OLD BROWSER COOKIES – OLD-BROWSER_CONTINUE

leavalleylofts.com uses this cookie to allow users with older browsers to continue to use our website. Users with older browsers are advised to upgrade or continue to use this site with their old browser. This cookie remembers their selection so they do not need to see the warning more than once.

Logged into LeaValley Lofts Cookie – PHPSESSID

This is a required cookie so the site knows which users are logged into Lea Valley Lofts

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services, twitter, facebook, google maps and youtube videos) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Refusing cookies

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

In Google Chrome click on the spanner icon, click “settings” “Show advanced settings” In the “privacy” section click the “content settings” button

Blocking cookies will have a negative impact upon the usability of some websites. If you have any questions then please feel free to contact us

How We Deal with Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

The Data Controller

The data controller of this website is:
Lea Valley Lofts Limited, a UK Private Limited Company with company registration number: 10550323
Whose registered office and operating office is:
43 Farm Hill Road,
Waltham Abbey,
EN9 1NG

Our Data Protection Officer

The Data Protection Officer for Lea Valley Lofts is:
Nina Riddell
Director
Lea Valley Lofts Limited
email: nina.riddell@leavalleylofts.com
tel: 01992 762071